26 Jan 2018

Onsite, bench or remote services? What it all means and how to decide what’s right for you

There is a range of technology solutions out there for your business. Sorting through the lingo and understanding what ones truly meets your needs is an important first step in taking advantage of these solutions. Let’s break down the differences between onsite, bench and remote services so you can be assured you’re getting the most from your IT support!

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12 Jan 2018
27 Dec 2017

How is VoIP Different from Regular Telephone Service?

Decades ago, the technological landscape for businesses looked very different. There were landline phones, clunky pieces of computer equipment and an overabundance of wires that connected everything. Nowadays, office technologies have become a lot more sleek and streamlined. This immense change has brought about better quality services such as VoIP.

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13 Dec 2017

How to Stay Safe in the Face of Scarab Ransomware Attacks

A new breed of vicious spam emails has been unleashed upon the world wide web. The campaign known as Scarab ransomware was first noticed by security experts on November 23, 2017 and reached 12.5 million email addresses in the first four hours of its release. read more

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06 Dec 2017
06 Jul 2017

The Importance of Information Technology Management and Why You Need it for Your Business

Simply put I.T. Management or Information Technology refers to the process of making your technology work better for you, either as a standalone process or as part of a wider network. Implementing these procedures can be a big step and affects many different aspects of your business, although most of the time it isn’t overly complicated. These range from basic management functions relating to staff and budgeting to planning and utilizing network systems.

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15 May 2017

4 Ways Managed I.T. Services Can Help Your Business

Managed I.T. Services are essentially a plan and roll out of a budgeted amount of hours for managing I.T. Services. Ensuring regular maintenance and updates are performed, security is enforced and I.T. tasks are taken care of by a professional to make sure a company doesn’t stop doing business because of technology failures. Now let us look at how this service can help. read more

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01 May 2017

How to Boost Your Website’s Traffic

In any rapidly growing marketplace, tactics ranging from the above-board to purposefully misleading are to be expected. In both I.T. and marketing, there are three specific categories that these strategies and tactics fall under; White-hat, Grey-hat, and Black-hat. Each employ unique strategies with regard to boosting your traffic, but Response I.T. only uses a White-hat strategy with regard to your content and website maintenance.

White-hat strategies encourage growth and direct meaningful traffic to your website. They are based on effective, quality content, while Grey-hat and Black-hat techniques are considered immoral and frowned upon.

Even though Response I.T. only uses a White-hat approach, we believe that a firm grasp of all tactics will help you better recognize any that may be detrimental to your business. read more

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11 Jan 2017

Why Should I Outsource my IT Services?

There is a popular belief that managing your business’ Information Technology (I.T.) in-house is actually beneficial and cost efficient. Outsourcing is the decision to delegate the management of a certain part of your business to another company that specializes in that area, allowing your experts to focus on what they know best. The global market is constantly changing, putting the demand and pressure for I.T. resources to the test. When a company manages their own I.T. department, the main focus of your business is shifted and this could incur considerable expenses. Considering the ever-growing technological advances, it is hard to keep up with the current trending curve, thus leading business owners to consider outsourcing their I.T. services. read more

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