Managed IT

Failed systems and networks can bring office productivity to a standstill. The resulting wasted employee hours and lost or locked data can push a small-medium sized business to the brink of collapse. When this happens you’re left scrambling to get everything restored as quickly as possible, and can often compound errors. That is why it is important for you to rely on Managed IT services from Response IT. Below are just a few reasons why you should entrust your company’s digital health and safety to our team of IT professionals.

One of the biggest benefits of our Managed IT services involves disaster recovery and backup options. Disaster can strike at any time. There could be an electrical surge that knocks your network offline. Or, it could be a natural disaster that takes out your servers. When this happens, you need to be able to restore your data as quickly as possible to keep your business operational. Our Managed IT services and help you do that.

As a Managed IT Service client, you receive the assistance of our responsive IT help team. Updates, new software, user error still happen and that’s ok, our help desk will be able to walk you through the issue, figure out a solution, and allow you to keep your business operational, most of the time remotely, without ever having to visit you on-site.

When the time arrives that you do need us on-site, we can be there promptly if you are located in our service area of South-Eastern Ontario. We have a rapid on-site response team that will come to your place of business and address your IT concerns. Whether it’s issues with workstation computers, secure networks or a new printer being installed we can come and take a look at the issue and solve it.

If you are tired of having to pause (or paying employees to pause) for several hours while all of your programs update, our managed IT services can remedy this. We will plan our patch and update maintenance issues around your schedule. That way, you can ensure software compatibility without derailing your daily operations.

We all have employees that need to access their work information remotely. At the same time, hackers would like to do the same thing. Our managed IT services will provide you with high-quality network protection, allowing you to rest easy as your employees get to work. We will keep you updated regularly on everything that is happening with your network as well as any cybersecurity threats that might be out there.

End-user protections is how we protect everyone who uses your hardware and software. Today’s businesses have many employees, both in-house and working remotely with various levels of permissions and access. This can create security concerns especially with your customer data. Our comprehensive end-user protection will keep the information about your company, your clients, and your employees safe from harm. Count on our end-user protection as a part of our managed IT services.

In addition to the above benefits, becoming a Managed IT client with Response IT also provides peace of mind, as well as:

• Total cost predictability – a single monthly fee gets you a complete I.T. solution

• Access to a dedicated support team of professionals with expertise

• Improved network and hardware performance

• System stability

• Monitoring critical system components to ensure proper functionality

• Avoiding frantic situations to get back online or recover critical data

If you are looking for a trusted Managed IT provider in the Kingston area, then Response IT is here to help you. Our managed IT services can be tailored to meet your exact needs. We can scale up or scale back our services as much as you need to so you can stay efficient as possible. If you would like to learn more about how our managed IT services Kingston can help your business, please contact us today!