Client Testimonials


Thank you so much to Chris Medeiros, managing director, for his incredible kindness and assistance.
The loaner computer is assisting me immensely while I job hunt after graduating from college. I will always endorse Response IT.

Jill Weese

Thank you

I am a customer and also an associate of Tina… We are in a networking group. I have also been a customer who, not being tech savvy, have asked some really obscure questions. I have never felt like I am asking a “stupid” question. The staff has always been extremely helpful. Thank you for helping me.

You guys are great.


Jan Parker-Warmington
Taylor Automall

Thank you for providing great

Thank you for providing great service for our IT technical support and maintenance works. You were a great help to our outdated web system, and now it works better than ever. I will recommend Response IT to my partners for the wonderful service.

Ager Ang


One of the best IT solutions I have worked with – efficient and professional. Our company has benefited so much from it. Thanks

Jasmine Chong

The technical support we, and our web clients, get from the team is amazing

… As a small business owner I was doing the bulk of everything: teaching, planning, HR, marketing, web work, etc. It was wonderful to find a group I could turn the website (and it’s ever growing evolution) over to.

Our new website gets lots of great feedback. Working with Tina for our monthly updates is amazing – she rocks!  And working with Wil on some of the bigger picture elements has been really supportive for the growth of the website and keeping things progressive …

Most of the web updates are done by Response IT, and so it’s less on my to do list. The technical support we, and our web clients, get from the team is amazing. I’ve been able to grow the functionality of the website beyond what I could have imagined on my own. By next month we will even have a full online course being offered!!!

I recommend Response IT and it’s team to people all the time.  Great people, great services, everything tech all under one roof. Simple, effective, professional.

Mona Warner

Making Happy Customers at Amherstview Golf Club since 2007

Amherstview Golf Club has engaged Response IT as our computer specialists since 2007.  Since that time Response IT has helped us maximize our ROI through their managed I.T. services program and has made sure we were connected whenever it mattered.  Most recently Response IT is giving me peace of mind through their offsite backup system RIT Backup. What I most appreciate about working with Chris and his team is their dedication, professionalism and customer assistance.

Carolyn Proderick

M. L.

Response I.T. is, by far, the best I.T. solutions company I have ever dealt with. Thank you to Wil and Chris for all of your help today. You guys are awesome. If anyone in the greater Kingston area is using any other I.T. company for their computer and systems requirements, they need to make the switch to Response I.T. and experience what real pros are like. Thanks a million.

M. L.

Western Landscape Services

Response I.T. has exceeded my expectations by miles. Not only did your tech solve my immediate problem promptly upon his visit, he brought to my attention other
issues and suggestions that would make my everyday computer experience more fluid. Nice work guys! Expect future business from me.


W.E. Mc

I publish a monthly newsletter and also do other assorted computer work. Because I’m on a strict deadline, I rely quite heavily on outside assistance. When calling Response I.T. for help they are courteous, calm and in a measured voice assure me of speedy help. And, quick action is what I’ve always been given by R.I.T. technologists. They are prompt, neat and tidy, and their politeness alleviates my anxieties. Charging competitive rates and giving me a sense that I could always rely on their professional knowledge, skill as artisans and availability. All R.I.T. technicians are willing and able to educate me with friendly current advise in a field of ever-changing parameters.

W.E. Mc

Kingston Eye Institute

Please feel free to use my name and my company name as a testimonial. I have always been very satisfied with Response I.T.’s attentiveness and professionalism in assisting me in developing my online and internal networking presence.

Dr. Donald S. Smallman, BSc, BSc(Med), MD, FRCSC

Vandyke Law

Response I.T. has exceeded our expectations. Your technicians are always prompt, very informative and reliable. They are quick to respond to any urgent matters and always attend at our office in a positive and friendly manner. We would definitely recommend Response I.T. to anyone and look forward to dealing with them for many years to come.

Jennifer Amaral
Vandyke Law

Elinor Montgomery

Response I.T. has doubly served my computer needs exceptionally well by first, upgrading my web site, and secondly, by offering the technical support needed, as a writer and columnist who is unable to function without a computer in good working order. Response i.t. personnel took a badly neglected, outdated website and turned it into what I believe to be as attractive and efficient as any site to be found on the web.

But they are the Response I.T. technicians whom I particularly want to mention for their quick and friendly service, both in the home and on the phone whenever a problem arises. In order to keep my computer functioning at top performance, I take advantage of the prepaid, three-times-a-year service plan, which I would highly recommend to keep one’s computer functioning at a top-performance level.

Best of all, I can have most of my computer problems solved by making a simple phone call to my friendly technician. I highly recommend Response I.T. for all your computer needs offering a service which I believe is second to none in the computer support business.

Elinor Montgomery

Copyright © 2020 Response I.T. All rights reserved.

Click Me