Support Services

We are increasingly reliant on our computers, operating systems, and third-party apps to execute daily tasks. Whether for work or personal use we depend on these machines like never before. So what happens when it doesn’t work? Try to reboot? Panic? Maybe curse at the machine? We suggest calmly picking up the phone and giving us a call @ 613 549-5568.

Our experienced technicians will assess the problem and present you with options, including an estimated time of completion and quote. Whether a simple error or a devastating failure, we can address a wide range of computer problem, and offer several different methods of operating on your system for your convenience. If you’re experiencing any of the following, you’ve come to the right place:

On-Site Services

Onsite Services

Our certified technicians are happy to stop by your home or business to investigate your desktop situation. You’ll be impressed with our outstanding response and resolution time, and glad for our competitive pricing. If you’re having trouble connecting with your network, installing or setting up a server, seeing a printer, or your system is overrun with ads or running sluggishly, we’ll send someone to check out why and resolve the issue onsite.

Give us a call today and find out how quickly we can have your system up and running again.

Bench Services

Bench Services

For your convenience, you can drop your computer off at our office on your way to work, or we can book you a time slot and give you an estimated time of resolution. Our state of the art facility and tools ensure results no matter what the computer problem may be; from hardware failure to software conflicts caused by anything from updates to missing or out-of-date drivers. Our team of qualified and certified technicians are standing by to get your computer back up and running as soon as possible.

Come visit us at our new office in the Woolen Mill today to find your complete I.T. solutions.

Remote Support

Remote Support

Need something fixed right away? We understand that time is money, that’s why our technicians offer remote desktop assistance so you don’t need to interrupt your work day. From our office, our technicians can troubleshoot and address your I.T. situation first-hand, with live and immediate results that you can view. Watch, learn, and be amazed that it was all done without ever having to get up from your desk.

Hardware Support & Installations

Hardware Support & Installations

Installing your new hardware doesn’t need to be complicated or expensive. At Response I.T., our certified technicians will install your new hardware and associated drivers affordably and have you enjoying your new equipment in no time. If you have purchased new hardware and require assistance, we can help. If you’re not sure what you need replaced or upgraded, call us to discuss options and receive a free quote. We can install new Motherboards, Hard Drives, Video Cards, Serial or USB connections, Liquid Cooling Systems, Sound Cards, RAM Memory chips, LCD displays, Network Cards, HDD Towers and Fans and, of course processors.

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