Managed IT services is the practice of outsourcing day-to-day operations of computer technical support to a third party. These third party companies are called Managed Services Providers (MSPs). Listed below are the five reasons why hiring an MSP would be in your best interest.
1. Controlled IT Cost – Thus Reducing Labour Cost
When outsourcing your IT service to a dedicated company you are able to set a specific budget towards that plan. It allows you to have a tailored plan and allotment of funds set aside towards that project. In retrospect, thus leading to reduced labour cost. When you have done your research on a company that you trust, it alleviates the stress of having to find and train your own IT staff. You are only paying one monthly fee to help maintain your network while limiting charges from unexpected system problems.
2. Trained, Experienced, and Qualified Staff
When you hire a managed IT service, you are assured with experienced technicians that are up-to-date on the latest programs and training. If you have no previous background in IT, how do you know if you are getting the most qualified and experienced technicians in the field? Best entrust this sensitive task to a MSP with the most experience when working on programs and projects. When you arrange managed IT services, those technicians have seen a multitude of problems from every spectrum, not just the basic office issues that you may experience within your own in-house IT team.
In comparison, when looking for a managed service provider, they are going to put their leading team forward. These teams have worked together on many projects and within the company there is bound to be at least one individual that has encountered the problem you may be facing. When you have experienced staff working on your projects, you are going to get a higher and faster caliber of work, one that may not have been attainable through your own resources.
3. Use of New Technology
The primary job of a managed IT service provider is to handle immediate projects that come in, meaning there is no wait-time to address new issues. When using an internal source, it may take weeks or months to figure out the logistics of the project, hire the adequate staff; not to mention the amount of time and money it would take to train them. MSPs have staff ready on command to use their skills and get the project done in an efficient time.
One of the most cost-effective benefits of having managed IT services is these companies have access to all of the latest software and hardware needed to stay on top of your projects. They believe in proactive management of your computer and software needs to keep your systems healthy.
4. Focus on Your Company
A managed IT service takes exactly what you state your needs and wants are for the project and then transfer them onto a team of skilled technicians. By allowing their team to complete your IT needs you have more time, staff and energy to focus on running your company. By outsourcing the daily IT goals to MSPs, your team can focus on the bigger business goals.
5. Reduced Risk
The joys of setting up managed IT services is that they take responsibility for risks associated with market concerns, legislation, and the ever growing expansion of technology. When you hire a managed IT service you are leaving it in their hands to be up-to-date on security and compliance issues for proactive computer care. It is their responsibility to weigh the pros and cons based on research and experience. They are the ones that are in charge of figuring out the best avenue for the end result. IT service technicians are there to detect problematic issues at the root of the problem before they becomee catastrophic repercussions. There is peace of mind associated with hiring a third party. Your severity and reliability is handled in an efficient and secure way. Your services are covered under a 24/7, 365 days of the year, all at one monthly expense.