About Response I.T

Want to know more about us.?

Response I.T is located in downtown Kingston at 6 Cataraqui Street (you might know it as the Woolen Mill). We hope you’ll come visit and check out our office space. We often have local artists’ work on display.

At Response I.T. we believe in providing a full service experience that is second to none. Our goal is to help our clients achieve enough understanding of their needs, systems and setups to ensure proper decision making when it comes to I.T. spending. We provide excellence in service through proper needs assessments, asset management and service processes to ensure greater success and lower costs.

At Response I.T. you can find everything from that hard to find technology to the latest in cloud based backups and hosting.

Find out what sets us apart as a company below or find out how we can help you more in our Services section.

Awards

In September of 2015, staff of Response I.T. were humbled to receive the Greater Kingston Chamber of Commerce Business of the Year award for 1 to 10 employees.

Achievements like this are thanks to the hard work of dedicated staff, the business of great clients, and also our wonderful Kingston local businesses community.

Thank you!

small business of the year award chamber of commerce

Philosophy

It is our belief that interactions are best done face-to-face and every phone call during office hours be answered. This is a great foundation with which we aim to create and keep trust with clients.

Who Are We?

We are your locally-owned go-to company for all things I.T., and the best option when it comes to understanding your computer, web, and network situation. We are here to educate you on the complicated and ever-changing technologies in your home or business in order to make them more manageable. When we work on your network or system, we make sure you have an understanding of what went wrong, how we’ll repair the damage and why. From there, you can make an informed decision and together we can prevent further issues.

What Do We Do?

At Response I.T. we service your technology from server building and setup to hardware installations, malware removal, even website building and e-mail management. We pride ourselves on creative solutions and ongoing care. That’s why we have managed services in place to provide maintenance and support, in order to protect you or your company from vulnerability and compromise. Whether hardware, software, web design, or network security, we’ve got you covered. There are so many resources available to you all under one phone number.

Why Choose Us?

Response I.T. is a 100% Canadian owned and operated company, with Canadian-based cloud servers. We value our relationships with our clients and partners, striving to instill confidence while going above and beyond the expectation. We are the team that doesn’t just claim honesty and integrity, we live it, while stressing innovation and priorities. We will always provide you with alternative solutions and resolve to deliver results on budget and on time, taking your needs, wants, and means into consideration. If we’ve solved a problem for you, don’t be shy! We will look at any other issues you may be experiencing with your systems or networks, and answer any questions or concerns you may have.

canadian it company

Guarantee

At Response I.T. we guarantee that you will understand enough about your system and our work to reach an informed decision and the best solution possible. You will be presented with options, and in control through every step of the process.

Check us out!

The new ReFined magazine did a special on our home, the Woolen Mill. Featured within this online issue are Response I.T. and several of our neighbours.

Copyright © 2015 Response I.T. All rights reserved.

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