19 Oct 2018

Martin Sherris, Former CEO of Kingston Chamber of Commerce, Joins Response I.T.

Welcome to Response I.T. Martin!

Response I.T. recently announced that it is opening a new satellite office in the West End of Kingston. Improving response times in surrounding communities is essential for growth, especially in the fast-paced world of information technology. In addition, former Chamber of Commerce Kingston CEO, Martin Sherris will join the team as Business Development Leader. Martin is a longstanding resident of Kingston and is most proud of his aptitude to develop professional relationships and advocate for local businesses in our community.

A Fitting Background

Martin’s involvement in the community is a testament to his belief in practicing service above self. Most recently, Martin held the position of CEO for the Greater Kingston Chamber of Commerce, and did so for four years. During this time, he also served as an active member of a local Rotary Club. Previous to this, he was a founding member and President of a local Civitan Club, and spent 20 years in Sales Management and General Management for the waste and recycling industry.

What’s in Store

Martin not only looks forward to the opportunity to work closely with Response I.T. and sister company, Website Design Kingston, as their Business Development Leader, but also to bringing his many years of local business savvy and expertise in order to demonstrate the value of this growing company.

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02 Oct 2018

How Managed Services Can Save Small Businesses Money

It is a commonly held belief that I.T. management is an amenity for larger-scale businesses that have a great number of staff, clients and locations. Having the proper tools and expertise at their disposal is all part of being a major organization and small businesses certainly couldn’t access such services without breaking the bank. Well, we are here to disprove this assumption.

The benefits of using managed services are substantial, scale-able and affordable. No budget is too small to reap the benefits with a Managed Service Provider!

Your Options

As a small to medium-sized business, you essentially have two options. You can wait until something goes wrong and hire outside help. During this latent period you may feel that you are saving money. But when something does wrong (as it often does), suddenly you are shelling out big bucks to deploy a solution. You may even find yourself spending more money to fix one problem, one time, then what you would spend on preemptive system maintenance.

Your second option is implementing Managed Services. A great MSP has expertise, tools and processes to maintain your system. Many use innovative cloud technologies that sound remarkable and boast an array of capabilities. However, they are only truly effective when employed by a solid team of experts that have your business’s best interest at heart.

The Benefits

MSPs such as Response IT get to know your system as they monitor it. So if trouble strikes, they have an intricate understanding of its complexities and how to fix them. This increases the pace at which problems are diagnosed and solved. For small to medium-size businesses, less downtime means shorter lapses in service and fewer irritated customers. Being back in action quicker helps you to rival large-scale competition.

Customize

MSPs have a variety of affordable packages that cater to small businesses. Response IT offers a basic package of managed services that includes a set number of hours per month where the team updates your system and checks that everything is as it should be. Comparatively, we offer an “all-you-can-eat” style of package that gives our clients who are experiencing technical issues a priority status as well as a larger monthly set of hours. Our experts can evaluate your unique needs to determine the package that is best suited for you.

Remember: don’t wait to deploy when a crisis hits! Instead, employ a team of experts who will get to know your system and ensure it is operating successfully.

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